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Privacy Policy

 

Last Updated: October 01, 2024

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1. Introduction

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Buff-N-Shine Car Wash ("We", "Us", or "Our") is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and share personal information when you use our services or visit our website.

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By using our website or services, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

 

We collect the following types of personal information:

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  • Personal Identification Information: This may include your name, phone number, email address, vehicle information (license plate number), and payment details.

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  • Usage Information: We collect data on how you use our services, including frequency of car washes, membership details, and service preferences.

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  • Cookies and Analytics: When you visit our website, we may collect data through cookies or other tracking technologies, including IP address, browser type, and pages visited. For more details, please see our Cookie Policy.

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3. How We Use Your Information

 

We use your information for the following purposes:

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  • Service Provision: To facilitate car wash services, including membership management, vehicle identification (via license plate recognition), and payment processing.

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  • Communication: To contact you regarding your membership, send updates, promotions, or respond to inquiries.

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  • Improvement of Services: To analyze user behavior and improve our services, website functionality, and customer experience.

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  • Compliance with Legal Obligations: We may use your data to comply with legal or regulatory requirements.

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4. How We Share Your Information

 

We do not sell or rent your personal information. However, we may share your information with:

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  • Service Providers: Third-party companies that assist with payment processing, website hosting, data analysis, and communication (e.g., email notifications). These providers are contractually obligated to protect your information and use it only for the purposes we specify.

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  • Legal Authorities: We may disclose your personal data if required to do so by law, or if necessary to protect our rights, comply with legal obligations, or defend against legal claims.

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5. Data Security

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We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

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  • Secure servers and encrypted communication protocols (e.g., SSL)

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  • Encryption of sensitive data such as payment details

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  • Restricted access to personal information based on a need-to-know basis

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However, please note that no security system is completely secure, and we cannot guarantee the absolute security of your information.

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6. Your Data Rights

 

Depending on your jurisdiction, you may have the following rights:

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  • Right to Access: You can request access to the personal data we hold about you.

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  • Right to Correction: You can request corrections to inaccurate or incomplete information.

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  • Right to Deletion: You can request that we delete your personal data, subject to certain legal obligations.

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  • Right to Object: You can object to how we use your personal data, particularly for marketing purposes.

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  • Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.

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To exercise any of these rights, please contact us at buffnshinecarwash@gmail.com or (562) 690-3113.

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7. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods depend on various factors, such as:

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  • Legal Compliance: Payment records and other financial information may be retained for tax and auditing purposes.

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  • Business Operations: Data related to your membership or services is retained while you are an active customer.

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Once the data is no longer needed, we take steps to securely delete or anonymize it.

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8. Children’s Privacy

 

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from minors. If we discover that we have collected personal data from a child under the age of 16 without verification of parental consent, we will take steps to delete that information.

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9. International Data Transfers

 

If you are accessing our services from outside the United States, please be aware that your personal information may be transferred to, and processed in, the United States where data protection laws may differ from your local laws. By using our services, you consent to the transfer of your personal information to the U.S.

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We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

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10. Changes to this Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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11. Contact Information

 

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

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